FAQs

How much is the shipping fee?

All prices shown are inclusive of shipping fees.

 

 

When will my order arrive?

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States

8-16 Business days

Canada, Europe

8-16 Business days

Australia, New Zealand

8-16 Business days

Central & South America

10-20 Business days

Asia

8-15 Business days

Africa

15-30 Business days

Max delivery time – 45 business days.

*This doesn’t include our 1-3 days processing time.

*All shipping times exclude clearance/customs delays

Please click on the "Track My Order" in our website menu to receive the updates of your orders.

 

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout.

 

Do you have a return policy?

Please refer to the Return Policy page for our return policy and for other concerns.

 

Where can I contact you in case of concerns with the products?

You can reach us by live chat or sending us an e-mail on our Contact Page or sending us a message on our social media outlets.